Contact Us

Novations Group, Inc.
Brighton Landing West
10 Guest Street, Suite 300
Boston, MA 02135
Phone: (877) 205-5746
Fax: (617) 987-3131
store@novations.com
Terms and Conditions

 Acceptable Use Policy | Legal Terms | Privacy Policy

I. Terms and Conditions of Use of Novations Group, Inc. ("Novations") WebSite

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY USING THIS WEBSITE YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, THEN DO NOT USE THIS WEBSITE. THIS WEBSITE AND THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.

If you visit or shop at Novations.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future Novations service or business, you also will be subject to the guidelines, terms and agreements ("Terms") applicable to such service or business. If these conditions are inconsistent with such Terms, the Terms will control.  If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Novations does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use Novations.com only with involvement of a parent or guardian. Novations reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

ELECTRONIC COMMUNICATIONS

When you visit novations.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Novations or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Novations and protected by U.S. and international copyright laws. All software used on this site is the property of Novations or its software suppliers and protected by United States and international copyright laws.

TRADEMARKS

Novations, Capacity Building Human Resource Management, Communicating For Success Everyday, Communicating With C.A.R.E., Contributing Through Others, Crossing The Line, Four Stages, Four Stages Series, Getting To Zero, High-Performer's Mindset, Just Enough Project Management, Making The Spoken Connection, Manager's Mindset, Novations Group: Just Enough, The Accounting Game, The Inclusion Workshop: Strategies For Your Success, Turning Feedback Into Change, What To Do On Monday, Effective Communicating, Performance Communications, Skilmatch, TalentDevelopment, TalentPlanning, TalentSelection, TalentCoaching, the TOP model, Novations Grid, SkilAnalyzer, Honoring Differences, ProGroup, Cost of Intolerance, A Winning Balance, Smarter Together, Everyday Diversity, Desktop Diversity, The Lobby, and Novations graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Novations Group, Inc. in the U.S. and/or other countries. Novations' trademarks and trade dress may not be used in connection with any product or service that is not Novations’, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Novations. All other trademarks not owned by Novations that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Novations.

Use of Site

The materials contained on this website (such materials, include, but are not limited to, the design, layout, artwork and other elements of the website and any text, audio, video, logo, information, data, software, documentation, services or any other materials contained on the website) are owned or licensed by Novations and are protected by copyright and trademark law, international treaties, and other intellectual property rights. You may view, download, print, and copy materials on this website for your own personal, informational, non-commercial use, provided that

(i) you do not modify the materials,
(ii) any copies that you may make must be marked "Copyright © 2008 Novations Group, Inc. all rights reserved." and
(iii) you retain all copyright and proprietary notices originally contained in the materials on any copies.

You may not use, reproduce, display, post, transmit, or distribute any materials contained on this website for any commercial purpose. Nothing herein shall be construed as granting any license or right to use this website or any materials contained on this website except as expressly provided herein.

Website Changes

Information on this website may be changed or updated without notice. Novations may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.

Exclusion of Warranties

Novations makes no warranties as to the accuracy or currency of the information or products contained on this web site. This website is available to all users "as is" without any representations or warranties of any kind, either express or implied, including warranties as to merchantability or fitness for a particular purpose. Novations makes no representations, warranties or undertakings that this website will be free from defects, including, but not limited to viruses or other harmful elements. This website may contain inaccuracies or typographical errors.

No Confidential Information

Novations does not want to receive confidential or proprietary information from you through this website. Please note that any information or material sent to Novations will, to the fullest extent permitted by applicable laws and regulations, be deemed NOT to be confidential. By sending Novations any information or material, you grant Novations, to the fullest extent permitted by applicable laws and regulations, an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that Novations is free, to the fullest extent so permitted, to use any ideas, concepts, know-how or techniques that you send us for any purpose.

Global Programs

Information contained in this site may contain references to Novations products or programs that are not announced or available in all countries. Such references do not imply that Novations intends to announce such products, programs or services in any particular country. Consult your local Novations representative or email us at info@novations.com for information regarding the products and services that are available to you. Novations' obligations with respect to its products and services are governed solely by the license and/or service agreements under which they are provided. If you obtain a product or service from Novations from this web site that is provided without an agreement, that product or service is provided "AS-IS" with no warranties whatsoever, express or implied, and your use of that product or service is at your own risk.

Links To Other Web Sites

Links to third party Web sites on this Site are provided solely as a convenience to you. If you use these links, you will leave this Site. Novations has not reviewed all of these third party sites and does not control and is not responsible for any of these sites or their content. Thus, Novations does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this Site, you do this entirely at your own risk.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY NOVATIONS ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. NOVATIONS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, NOVATIONS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NOVATIONS DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM NOVATIONS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NOVATIONS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

II. Novations Privacy Policy

Novations has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for www.novations.com and other Internet web sites owned by Novations.

Information Collected

In general, you can visit the Novations website without providing personal information, but there are times when we will request personal information. Personal information is information that individually identifies you, such as your name, telephone number, physical address or email address. We may also gather personal information in connection with any contests we offer or if you participate in one of our online communities.

Novations is a global company, with offices and operations throughout the world. When you submit personal information to Novations through its web site, you agree that your information may be transferred across national boundaries and may be stored and processed in any of the countries in which Novations and its affiliates are located.

Use of Cookies

Novations may also collect information when you visit our web site through the use of "cookie" technology, including web beacons and action tags. The information gathered may include your password and IP address, the type of browser and operating system you are using, the domain name of your Internet service provider and site visitation statistics.

How We Use the Information

Novations collects and uses your information in order to give you better service, to provide you with convenient access to our products and services and to make our website more useful to you. The contact information we collect is used, in part, to deliver information about our Company and partners and promotional material to you. It is also used to contact you when necessary. Information collected through the use of cookies is used to evaluate and improve our website and to help diagnose problems with our server. Novations will only use (such use including disclosure) your personal information without notice when it believes the use to be required by law or regulation, or necessary to protect or defend the rights or property of Novations, the safety of the public or the users of its site, or if you have provided Novations with prior consent to do so (see "Opt-In" below).

Opt-In

When you provide us with your contact information, you may opt-in to receive communications and information from Novations. Thereafter you may elect not to receive communications and information from Novations at any time by sending an email with your name and email address to info@novations.com.

Links to Other Sites

Novations' web sites may contain links to other sites whose privacy and information practices may be different than ours. You should consult the other sites' privacy notices. Novations is not responsible for the content or privacy policies of other sites.

Security

We use physical, electronic, and managerial procedures to help safeguard the information we collect from you online. We urge you to take precautions to protect your personal data when you are on the Internet. Change your passwords often and make sure you use a secure browser.

Correcting Information/ Contacting the Web Site

If you wish to correct any information you have provided to us or if you have any questions about this privacy statement, the practices of this site, or your dealings with our web site, you can contact the info@novations.com.

This privacy policy is subject to change without notice.

Information and Data Use - Compliance

Any and all information and data use rights and entitlements maintained or reserved by Novations pursuant to this Privacy Policy statement or as may be maintained or reserved by Novations pursuant to applicable laws and regulations shall only be exercised or otherwise used in a manner at all times consistent with such mandatory laws and regulations as (may) apply in respect of the collection, processing, keeping, use and disclosure of related categories of information and data.

Novations Network Security

You are prohibited from violating, or attempting to violate, the security of the Novations Network. Any violations may result in criminal and civil liabilities to you. Novations will investigate any alleged violations and will cooperate with law enforcement agencies if a criminal violation is suspected. Examples of violations of the security of the Novations Network include, without limitation, the following:

  • Accessing data not intended for you
  • Logging into a server or account which you are not authorized to access
  • Attempting to probe, scan, or test the vulnerability of a system or network
  • Breaching security or authentication measures without proper authorization
  • Attempting to interfere with service to any user, host, or network including, without limitation, by means of "overloading," "flooding," "mailbombing," or "crashing"
  • Taking any action in order to obtain services to which you are not entitled
Illegal Use

The Novations Network may only be used for lawful purposes. For example, you may not use the Novations Network to create, transmit, distribute, or store material that:

  • Violates a trademark, copyright, trade secret, or other intellectual property rights of others
  • Violates the privacy, publicity, or other personal rights of others
  • Impairs the privacy of communications
  • Contains obscene or pornographic content
  • May be threatening, abusive, or hateful
  • Violates export control laws or regulations
  • Encourages conduct that would constitute a criminal offense or give rise to civil liability
  • Causes technical disturbances to the Novations Network, including, but not limited to, introduction of viruses, worms, or other destructive mechanisms
  • Violates reasonable regulations of Novations or other service providers with respect to the Novations Network
  • Assists or permits any persons in engaging in any of the activities described above
  • Constitutes deceptive online marketing

If you become aware of any such activities, you are obligated to immediately notify Novations and take all other appropriate actions to cause such activities to cease.

Unsolicited Communications ("Spam")

Posting the same or similar unsolicited e-mail messages, bulk commercial advertising, or informal announcements to one or more groups (known as "Spam") is prohibited. Spam is not only annoying to Internet users, it seriously affects the efficiency and cost-effectiveness of the Novations Network. These unsolicited messages can increase costs by clogging the Novations Network, rendering your web site inaccessible, and potentially leading to down time of your mission-critical Internet applications.

In addition, both Usenet and e-mail users may not:

  • send or post e-mail messages which are excessive and/or intended to harass or annoy others
  • continue to send e-mail to a recipient that has indicated that he/she does not wish to receive it
  • send e-mail with forged TCP/IP packet header information
  • intentionally omit, delete, forge, or misrepresent transmission information, including headers and return addresses
  • take any other actions intended to cloak the your identity or contact information
Content

You are responsible for all its content hosted by Novations. Novations exercises no control over, and accepts no responsibility for, the content of the information passing through the Novations Network, including content provided on any third-party web sites linked to the Novations Network. Any web site links are provided as Internet navigation tools for information purposes only and not as an endorsement by Novations of the contents of such web sites. Novations does not adopt, nor warrant the accuracy of, the content of any linked web site and undertakes no responsibility to update the content. Use of any information obtained via the Novations Network is at your own risk.

Novations does not screen communications and is not responsible for screening or monitoring content used by you.

Consequences of Unacceptable Use

Novations reserves the right to suspend or terminate access to the Novations Network upon notice of a violation of this Policy.

Indirect or attempted violations of this Policy, and actual or attempted violations by a third-party on behalf of you, shall be considered violations of this Policy by you. Furthermore, it is a violation of this Acceptable Use Policy to use the services of another provider for the purposes of facilitating any of the activities described above if such use of another provider's service could reasonably be expected to affect the Novations Network.

RISK OF LOSS

All items purchased from Novations are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

APPLICABLE LAW

By visiting novations.com, you agree that the laws of the Commonwealth of Massachusetts, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Novations.

DISPUTES

Any dispute relating in any way to your visit to Novations.com or to products or services sold or distributed by Novations or through Novations.com shall be adjudicated in any state or federal court in Suffolk County, Massachusetts, and you consent to exclusive jurisdiction and venue in such courts.